Last updated: 1 October 2026
These Terms of Service ("Terms") apply to your use of fonaire.com and any order you place with Fonaire ("we", "us", "our"), 24 Buttery Well Road, Kendal, LA9 5LE, United Kingdom. By using our website or placing an order, you agree to these Terms. Nothing in these Terms affects your statutory rights as a consumer.
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order.
We aim to describe and display our products as accurately as possible. Colours may vary slightly depending on your screen, and measurements are approximate. Please check the size information on each product page before ordering.
All prices are in pounds sterling (GBP) and include VAT where applicable. We accept the payment methods shown at checkout. Payment is taken when you place your order. If a product is listed at an incorrect price, we may cancel the order and issue a full refund.
You receive an order confirmation by email after placing your order. A contract is formed when we dispatch your order. We may refuse or cancel an order, for example if a product is unavailable or we suspect fraud, in which case you receive a full refund.
We deliver to the United Kingdom only. Delivery is free on all orders. Processing and delivery times are described in our Delivery Policy.
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving it. We extend this to 30 days under the conditions of our Return and Refund Policy.
Under the Consumer Rights Act 2015, goods must be as described, fit for purpose, and of satisfactory quality. If an item is faulty, please contact us and we will offer a repair, replacement, or refund as required by law.
We handle your personal data as described in our Privacy Policy.
You may not use our website for any unlawful purpose or in a way that interferes with its operation. All content on this website, including text, images, and logos, belongs to Fonaire or its licensors and may not be copied without permission.
Our website may contain links to or use services from third parties. We are not responsible for their content or practices.
We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms. We are not responsible for loss that is not foreseeable or for business losses. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so.
We may update these Terms from time to time. The version published at the time of your order applies to that order.
These Terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
Fonaire
24 Buttery Well Road, Kendal, LA9 5LE, United Kingdom
Email: support@fonaire.com
Phone: +44 7401 219782
Customer service hours: Monday to Friday, 9:00am – 5:00pm (UK time)
